Encoded Souls

Refund Policy

All services provided by Encoded Souls are educational, personal
development, and self-exploration services.

Due to the time, preparation, and individualized nature of each session,
all purchases are non-refundable once a service has been delivered.

If a cancellation is requested at least 24 hours before a scheduled
appointment, the session may be rescheduled.

Cancellations made less than 24 hours before the scheduled appointment
may result in forfeiture of the session.

Packages, memberships, and digital products are non-refundable.

If a technical issue prevents the delivery of a service, reasonable efforts
will be made to reschedule the session or provide an alternative solution.

By purchasing a service, the client acknowledges and agrees to this
refund policy.

Terms & Conditions

By purchasing or participating in services offered through Encoded Souls, you
agree to the following terms:

Clients must be 18 years of age or older unless written consent
is provided by a parent or legal guardian.

Services provided through Encoded Souls are intended for personal growth,
self-exploration, education, and coaching-related purposes. They are not a
substitute for medical, psychological, psychiatric, legal, or financial advice.

Hypnotherapy sessions, Matrix of Destiny consultations, handwriting analysis,
educational content, and related services do not diagnose, treat, cure, or prevent
any medical or psychological condition.

Results vary between individuals, and no specific outcome can be guaranteed.

Clients are responsible for their own decisions, actions, and wellbeing during
and after participation in any service.

All content, materials, written reports, artwork, and intellectual property provided
through Encoded Souls remain the property of Encoded Souls unless otherwise
stated.

These terms may be updated periodically without prior notice.

By using this website or purchasing a service, you acknowledge that you have
read and agree to these terms.

Terms & Conditions

By purchasing or participating in
services offered through Encoded Souls,
you agree to the following terms:

Clients must be 18 years of age or
older unless written consent
is provided by a parent or legal
guardian.

Services provided through Encoded Souls
are intended for personal growth,
self-exploration, education, and
coaching-related purposes. They are
not a substitute for medical,
psychological, psychiatric, legal, or
financial advice.

Hypnotherapy sessions, Matrix of Destiny
consultations, handwriting analysis,
educational content, and related services
do not diagnose, treat, cure, or prevent
any medical or psychological condition.

Results vary between individuals, and no
specific outcome can be guaranteed.

Clients are responsible for their own
decisions, actions, and wellbeing during
and after participation in any service.

All content, materials, written reports,
artwork, and intellectual property
provided through Encoded Souls remain
the property of Encoded Souls unless
otherwise stated.

These terms may be updated periodically
without prior notice.

By using this website or purchasing a
service, you acknowledge that you have
read and agree to these terms.

Last Updated: June 2026

Encoded Souls (“we,” “our,” or “us”) respects your privacy and is committed
to protecting the personal information you provide through this website.

Information We Collect

We may collect the following information:

Name
Email address
Phone number
Information submitted through contact forms
Appointment and service-related information
Payment information processed through third-party payment providers

Payment Information

Payments are processed securely through Stripe. We do not store or have
access to your full credit card information. Please refer to Stripe’s privacy
policy for information regarding their data practices.

How We Use Information

We may use your information to:

Respond to inquiries
Schedule and provide services
Process payments
Send appointment-related communications
Improve our website and services
Comply with legal obligations

Information Sharing

We do not sell, rent, or trade your personal information.

Information may be shared with trusted service providers only when
necessary to operate our website, process payments, schedule appointments,
or comply with legal requirements.

Data Security

Reasonable measures are taken to protect personal information from
unauthorized access, disclosure, or misuse. However, no method of electronic
transmission or storage can be guaranteed to be completely secure.

Cookies and Analytics

This website may use cookies and analytics tools to improve user experience
and understand website traffic. Users may adjust browser settings to disable
cookies if desired.

Third-Party Links

This website may contain links to third-party websites. We are not responsible
for the privacy practices or content of external websites.

Your Rights

You may request access to, correction of, or deletion of personal information
that you have provided, subject to applicable legal requirements.

Children’s Privacy

Services are not intended for children under the age of 13. Personal information
from children is not knowingly collected without appropriate parental consent.

Changes to This Policy

This Privacy Policy may be updated periodically. Updates will be posted on
this page with a revised effective date.

Contact

If you have questions regarding this Privacy Policy, please contact:

Encoded Souls
Email: encodedsouls@gmail.com

Last Updated: June 2026

Encoded Souls (“we,” “our,” or “us”)
respects your privacy and is committed
to protecting the personal information
you provide through this website.

Information We Collect

We may collect the following
information:

Name
Email address
Phone number
Information submitted through
contact forms
Appointment and service-related
information
Payment information processed
through third-party payment providers

Payment Information

Payments are processed securely
through Stripe. We do not store or have
access to your full credit card
information. Please refer to Stripe’s
privacy policy for information regarding
their data practices.

How We Use Information

We may use your information to:

Respond to inquiries
Schedule and provide services
Process payments
Send appointment-related
communications
Improve our website and services
Comply with legal obligations

Information Sharing

We do not sell, rent, or trade your
personal information.

Information may be shared with trusted
service providers only when
necessary to operate our website,
process payments, schedule
appointments, or comply with legal
requirements.

Data Security

Reasonable measures are taken to
protect personal information from
unauthorized access, disclosure, or
misuse. However, no method of
electronic transmission or storage can
be guaranteed to be completely secure.

Cookies and Analytics

This website may use cookies and
analytics tools to improve user
experience and understand website
traffic. Users may adjust browser
settings to disable cookies if desired.

Third-Party Links

This website may contain links to
third-party websites. We are not
responsible for the privacy practices or
content of external websites.

Your Rights

You may request access to, correction
of, or deletion of personal information
that you have provided, subject to
applicable legal requirements.

Children’s Privacy

Services are not intended for children
under the age of 13. Personal information
from children is not knowingly
collected without appropriate parental
consent.

Changes to This Policy

This Privacy Policy may be updated
periodically. Updates will be posted on
this page with a revised effective date.

Contact

If you have questions regarding this
Privacy Policy, please contact:

Encoded Souls
Email: encodedsouls@gmail.com